Customer Reviews
Vanitas Karma
Rolando, Jimmy, and Greg D were all fantastic. I just went through a bankruptcy and my bankruptcy lawyer directed me to them because I am looking for a reliable car and they were quick with getting back to me and are even working with me on the down payment. They were very nice and made it a very quick process. They work with all types of credit so if you are looking for a reliable vehicle, check them out. You won’t be disappointed!
Tracey Oelfke
Rolando, Jimmy, and Greg D were so incredible helping get my new beautiful car and trade in taken care of quicker than I could ever imagine. Even more amazing that I live 3 hours from the city and have a new baby. Couldn't have been easier! Thank you so much!
Response from the owner: Hello Tracey, We appreciate that you took the time to write such a wonderful review, and we will share it with the team. We are happy that Rolando, Jimmy, and Greg D made your car buying experience as convenient as possible, especially knowing that you live three hours away and have a new baby. It was great that we were able to accomplish all that you needed from us in such a short time for you. We know that every process goes a long way, and it is not easy; that is why we are happy to see that we met your expectations. Your new car seems to be just what you need, and we are glad to have been of assistance. We appreciate you choosing us and allowing us to be a part of this joy in your life. If you require any assistance, do not hesitate to contact us; we shall be more than happy to assist you.
JC TORNADO YT
Rolando, Jimmy & Greg DStop going to dealerships, they rip you off. If you guys don't deal with JFR and associates, you're stupid. The first thing you need to do is come visit these guys. They will take care of you faster than any dealership. Every other dealership will make you stay there for hours and still tell you. I'm sorry we can't do that for you, or sell you a lemon, like echopark, carmax, or make you buy what you are worth. This place will take care of you. Help you with your family and still 🙏🏽 ❤️ give truth!
Response from the owner: Hey JC, Thank you for trusting us with your auto-buying process. It's always nice to hear from a client, especially when they are willing to take their time and share their experience, and we are grateful for yours. At JFR & Associates, we are known to provide a stress-free, friendly, and compassionate service when it comes to buying a car and it's satisfying to know that you were not let down. It makes us and our team very happy to know that the service we provided made you feel comfortable and that you appreciated the effort we made to assist you and your family in getting the right car. Your recommendation is the best thing that we could hear! If you need anything else please contact us.It makes us happy to know that you are part of the JFR family. Enjoy your new ride.
Andrew Sterrett
Joe Militare was helpful and very easy to work with.
Response from the owner: Hello Andrew. Thank you for taking the time to leave us your review. We're happy to hear that Joe was helpful and made your car-buying experience so easy. Enjoy your new ride, and have a great day.
Jeff Abbas
Rolando and Jimmy and Greg were wonderful to deal with! Fast and easy and got us exactly what we wanted.
Response from the owner: Hi Jeff. Thanks for leaving us your review and kind words about Rolando, Jimmy, and Greg. We're happy to hear they made your car-buying experience fast and fabulous. We appreciate you allowing us to serve you for your automotive needs. Enjoy your new ride, and have a spectacular day.
Jonas DuBois
Was looking for a new vehicle to replace my old jeep. Something more reliable. Ended up finding an FJ cruiser for sale and as soon as I got to the dealership it was just such a pleasant experience. I worked with John and he was just so nice and respectful and really went out of his way to make sure I liked the car and it was the right fit. He was even amazing enough to pay for the gas I used while testing it overnight. Truly a refreshing experience through a dealership. Thank you John!!!
Response from the owner: Hi Jonas,It's good to know that you had a pleasant time here and that we were able to assist you in finding your FJ Cruiser. Based on your feedback, it's also good to know that John is kind, gentle, hard-working, and a great asset to our JFR family.It makes us even happier to know that he didn't just go the extra mile to ensure that you were satisfied with the car, but he made sure it was the right vehicle. We're proud to hear that John strives to make your new car buying process as easy as possible. We appreciate that you came to us, and thank you for acknowledging John's service. We look forward to helping you with your vehicles in the future. Thank you very much, and have a great day. Enjoy your new ride.
Sierra Long
Worked with Rolando, Jimmy and Greg D! They were amazing and got me in a car that fits my family after filing bankruptcy! They were patient and knew exactly what I needed!
Response from the owner: Dear Sierra, We are happy to assist you in finding the right car for you and your family. It's nice to hear that Rolando, Jimmy, and Greg D. helped you through the challenges that you have been facing regarding your finances.It's great to see them show such dedication to their customers. We know that purchasing a car after bankruptcy can be quite complicated, and that's why we are glad that you had a good time with us.Thank you for selecting us and for the positive feedback, which we greatly appreciate. You are always welcome here, and we hope to see you for your automotive needs.
PŘØØF
⭐️Nicole Smith⭐️ Nicoles communication and overall professionalism made this experience SO easy for me. Im truly happy I was referred to her ,considering my struggles to get other to simply call me back . Thanks again Nicole my family and i are so happy ! 6 out of 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️
Response from the owner: We're so happy to hear that Nicole made your car-buying experience enjoyable and hassle-free. Her commitment to delivering customer service is truly commendable.We are delighted that you selected us and Nicole to assist you in discovering the vehicle for you. Your contentment is our concern. We are thrilled that we managed to fulfill your requirements.Thank you for your message and for selecting JFR Cars. We are excited about the opportunity to assist you again down the road. Enjoy your new ride.
Kevin O'Brien
Rolando, Jimmy, and Greg D mom Made buying a new car easy and a got us a great price!
Response from the owner: Hi Kevin, thank you for leaving us your review. We're happy to hear that Rolando, Jimmy, and Greg D. made your car-buying experience easy and that they got you a great price. Enjoy your new car, and have a spectacular day.
John Hogg
You know there are those people in life who show up, Nicole Smith is that person. She listens well, does what you ask and guides you if it looks like you’re going to make a mistake. Nicole helped me purchase 3 vehicles for my company. And she did it. She made the whole process easy and really cared. There aren’t a lot of people like that anymore.If you need help with a new or used vehicle, Nicole will take care of you. Absolutely amazing
Response from the owner: Hi John, we truly appreciate your remarks regarding Nicole Smith. It warms our hearts to hear that she has significantly enhanced your car-purchasing encounters. Nicole's commitment to delivering customer service is truly remarkable. We're thrilled that you've selected her and our dealership to address your fleet requirements. Thank you for placing your trust in us and being a customer. We are excited, about the opportunity to keep supporting you and your company in the future. Have a spectacular day.
Joshua Cleveland
Rolando, Greg D and Jimmy are amazing! Seriously this was easy. They did all my paperwork while I was at work, I came in 15 minutes and left with my vehicle! Best buying experience.
Response from the owner: Hi Joshua, we are really excited to hear that Rolando, Jimmy, and Greg D made your car-buying experience a breeze and hassle-free one. Our team always aims to ensure the process is seamless and stress-free for you, and it's great to know we succeeded. Thank you for selecting our services and expressing your satisfaction with our work. We eagerly anticipate the opportunity to assist you more down the road. Have a spectacular day, and enjoy your new ride.
Jeremy Cleveland
Rolando, Greg D, and Jimmy helped us get our second vehicle. It was easy, fast, and we got what we wanted. Highly recommend!
Response from the owner: Hi Jeremy, it's great to hear that Rolando and the team, Greg D. and Jimmy, made your car-buying experience so easy for you. Our crew is dedicated to ensuring a hassle-free process for customers like yourself; it's fantastic to hear that we were able to meet your needs and expectations. Thank you for selecting our services and for taking the time to provide your kind feedback. We value your patronage and eagerly anticipate the opportunity to assist you again. Enjoy your new ride.
JOSE ESPINOSA
Best and fast service!!! Rolando, Jimmy, and Greg are awesome they helped me. These people are amazing. Helping me in the moment I really need help. Professional, kindness, respect, Dignity and excellent customer services. I recommend 100%>.
Response from the owner: Jose, your review is like sunshine after a storm... pure joy. Rolando, Jimmy, and Greg must have read your mind – getting you the speedy service you needed was fantastic. It sounds like they were rockstars—professional, kind, and totally dedicated to making your car-buying experience top-notch. We high-five each other for exceeding your expectations, Jose. Your business means a lot to us, and so do your kind words. If you ever need anything down the road, don't be a stranger—our door is always open. Thanks for choosing us. Have an awesome day, and enjoy your new ride.
Alicia Watkins
I’ve worked with nicole smith and she is absolutely amazing! I will not buy a car from anyone but her from now on and will refer all family and friends. She is one of the best people to work with when buying a car! I couldn’t recommended her or this company more!
Response from the owner: Hi Alicia. We appreciate you leaving us your review. We’re happy to hear about your wonderful experience working with Nicole Smith. And it’s heartwarming to know that she made your car-buying journey so enjoyable. We appreciate you allowing us to assist you in finding your car. Your trust and referrals mean everything to us, and we sincerely appreciate your support. Your feedback made our day. Enjoy your new ride.
Desirae Cates
Nicole S was absolutely amazing. She answered every random question my husband or I had. She was very informative of how the entire process worked and was so friendly and caring when we picked up the vehicle! I recommend her to anyone and everyone!
Response from the owner: Hi, Desirae. Thank you for leaving us your review and kind words about Nicole. We're happy to hear that she made the entire process easy for you and your husband. And thanks for recommending her. Enjoy your new ride, and have a spectacular day.
Hamilton Wenzel-Zachariahs
I recently purchased a car from here and can't speak highly enough of the experience. Bought it entirely online, they facilitated shipping and a seamless process of signing all the documents. Chris, who I worked with, was very communicative and responsive to everything I reached out to him about. Would happily recommend to anyone looking to work with them buying a car.
Response from the owner: Hi Hamilton,We are delighted to hear that your experience, with purchasing a car went smoothly and without any stress. It's great to learn that Chris provided assistance and was prompt, in responding throughout the whole process. Our aim, at JFR is to ensure that the car buying experience is straightforward and pleasant, for you – we're thrilled to hear that we succeeded in doing that. We appreciate your decision to use our services and for taking the time to express your satisfaction. We are excited, about helping you in the times ahead. Have a spectacular day.
Heather Fitzpatrick
Rolando, Jimmy and Greg D are Fast and efficient. Super easy process! Never been happier
Response from the owner: Hi Heather, thank you for sharing your auto-purchase experience with us. We're happy to hear that Rolando, Jimmy, and Greg D took excellent care of you and made the process easy. Enjoy your new vehicle, and have a wonderful day.
Heidi Williams
Rolando, Jimmy and Greg D. were awesome and kept the hassle out of buying our new car! Thanks guys!
Response from the owner: Thank you so much for your excellent review, Heidi. It's nice to hear that Rolando, Jimmy, and Greg D. made your car-buying journey so smooth and enjoyable. At JFR, we are committed to making car-buying easy, and your kind words affirm that we're on the right track. We appreciate you and your trust in our team.Thank you for choosing JFR. If you have any questions, contact us. Have a fantastic day.
Toby Williams
Rolando, Greg D, and Jimmy!Great service! Found what I wanted with the features I was looking for. Came to my home and handled everything! Thx!
Response from the owner: Hi Toby, thank you for leaving us your review. We appreciate you allowing us the opportunity to serve you for your automotive needs. We're happy to hear you had great service from Rolando, Greg D, and Jimmy. Enjoy your new ride, and have a spectacular day.
Richard Schubauer
OUTSTANDING BUYING EXPERIENCE !!!The Team at JFR went out of their way to make my purchase seamless, painless and 100% comfortable.Thank You to Bruce B and Chris S. for the attention to detail and the extra effort to provide me with the vehicle I wanted and everything I asked for.I will use the JFR Team again, Thank You
Response from the owner: Hi Richard, thank you for leaving us your review. We're happy that Bruce and Chris got you everything you wanted and asked for to make your vehicle purchase comfortable and painless. Let us know if we can help you with anything else. Have a great day, and enjoy your new ride.
