Customer Reviews

Response from the owner: Larry, we want to express our gratitude, for taking the time to leave us a review on Google. Your feedback means a lot to us. It seems like you encountered some challenges regarding the pricing of your car. We are genuinely sorry for any confusion it may have caused. At JFR our focus is to ensure that every customer has a seamless buying experience with communication about pricing.It's truly reassuring to hear that you are still satisfied with your car despite these issues. Your input is valuable to us as it guides our improvement efforts. If you ever feel like sharing about your experience, please feel free to get in touch – we would love to hear from you. We appreciate you bringing this to our attention. Have a good day.

Response from the owner: Shane we were really thrilled to receive your feedback. It means a lot to us that your car buying experience, with us went smoothly and was one of the best you've had.Here at JFR our team puts in a lot of effort to provide trade in values and transparent pricing making sure every customer is satisfied and happy, with their purchase. We're delighted to hear that John Mudd’s hard work contributed to making your experience seamless and enjoyable.Thank you for entrusting us with your car needs and recognizing the dedication of our team. Your happiness is our priority.If you ever need assistance in the future or have any queries don't hesitate to get in touch. We're here to support you every step of the way.Thanks again Shane. We hope you're truly enjoying your vehicle.

Response from the owner: Brandy, we were so happy to read your review. It truly made our day to hear that Rolando and the JFR team went above and beyond to help you discover your dream car. We're thrilled that your experience with us was exceptional.Here at JFR, we make it our mission to offer attentive service to all our customers. We're overjoyed that we could tailor our services to meet your needs and preferences in finding the Tesla for you. Your satisfaction means everything to us. We sincerely appreciate your words and trust.Thank you Brandy for choosing us as your partner. We are excited to hear that you plan on returning in the future. We look forward to assisting you and providing service once more. Enjoy every moment with your Tesla.

Response from the owner: Jayla, we are grateful for the review you left us. We're happy to hear that Rolando provided top-notch service when your boyfriend purchased his BMW. Here at JFR, we always aim to ensure that each customer has a memorable experience.Rolando is a member of our team, and we're thrilled that his help made your car-buying journey smooth and enjoyable. Thank you for choosing us and supporting our business. If you or your boyfriend ever need anything in the future, feel free to get in touch. We're here to assist you at every turn. Thanks again, Jayla. We hope your boyfriend absolutely loves his BMW.

Response from the owner: Hi Gregg,Thank you for reviewing our team. It's great to hear that Greg D., Rolando, and Jimmy made your leasing experience so smooth. They really take pride in looking after our customers, and it seems like they went the extra mile for you.Leasing a car can be tricky sometimes, so we're glad we could make it easy for you. Customer service is key for us. Knowing that our team surpassed your expectations is truly wonderful.A heartfelt thanks from all of us for recommending JFR to your friends and family. Your loyalty and trust mean everything to us. We're excited to continue being your go to partner, for years providing top notch service whenever you or your loved ones need a new set of wheels.Thanks again, Gregg. Enjoy cruising around in your ride and drop by anytime.

Response from the owner: Stefani, your kind review really made our day. We're so happy to hear that Greg, Rolando, and Jimmy left such an impression on you when you were buying your car. We're thrilled that we could exceed your expectations.Here at JFR, we always aim to make the car-buying experience smooth and enjoyable for all our customers, so it's fantastic to hear that we succeeded with you. We understand how important it is to pay attention to every detail and ensure that everything goes well throughout the process, from financing to paperwork.Thank you, Stefani, for sharing your experience with us and choosing us for all your automotive needs. We look forward to seeing you in the future. We're here to help you every step of the way.

Response from the owner: Hello Basnet. We appreciate you taking the time to leave us your review about how much you loved our auto dealership. Have a great day and enjoy your new ride.

Response from the owner: Wow, Rhonda, this review is like sunshine on a perfect day! We're thrilled that Sam could help you find the wheels of your dreams. His dedication to matching customers with the perfect car is legendary, and it sounds like he found the ideal fit for you.Finding the right financing can feel like navigating a maze, so we're happy Sam could steer you toward the best APR. That kind of honesty and dedication is what makes him such a rockstar here.Thanks a million for taking the time to rave about Sam. We're so glad you love your new car – enjoy all those happy miles and open-road adventures!. See you down the road sometime.

Response from the owner: Hi Diana,Your Google review warmed our hearts like sunshine on a perfect day! We know buying a car, especially in a challenging situation, can feel overwhelming. So hearing that Rolando, Jimmy, and Greg made it a breeze is fantastic news. They're a dream team, those three – professional, patient, and always guiding folks like you in the right direction.We're so happy they could help you achieve your goal! Many thanks for recommending our company – it means a lot to the whole crew here.If there's ever anything we can do down the road, don't hesitate to let us know. And hey, enjoy that smooth ride in your new car! We know it'll bring you tons of happy miles.

Response from the owner: Hey Ashley,Your review made our week. Seriously, hearing that Rolando, Jimmy, and Greg made your car-buying experience a breeze, which is music to our ears. Those guys are the best – always going above and beyond to get folks like you feeling comfy and confident behind the wheel.Finding the perfect car that ticks all your boxes is what welive for, so we're thrilled they exceeded your expectations. Thanks for the recommendation, Ashley – it truly means the world to our whole team.Knowing you trust us for your future car needs is seriously awesome. Thank you again for sharing your experience. It lets others know they can expect a fantastic experience here, too! And, of course, if anything pops up down the road, don't be a stranger – we're always happy to help. Now get out there and enjoy cruising around in your new ride.

Response from the owner: Hi Bryan. Thank you for taking the time to leave us your Five Star review. We're happy to hear that Rolando, Jimmy, and Greg D took good care of you. We appreciate your recommendation to others. We're so glad you had a happy and positive car-buying experience.

Response from the owner: Hi Steve, Thank you for taking the time to leave us your Five-Star review. We appreciate you giving us the opportunity to serve you for your automotive needs. Let us know if we can be of service in the future. Have a great day.

Response from the owner: David, we are absolutely thrilled to read your review. It's wonderful to hear that Rolando, Jimmy, and Greg made the entire process effortless for you.We greatly appreciate your mention of how they guided you through each step, ensured that all the vehicles you desired were checked, and helped you secure the best deal. This truly reflects the level of service we always aim to provide. We're delighted they exceeded your expectations, resulting in an enjoyable experience.We are grateful for the trust you have placed in us and want you to know that we will always be here for whatever assistance or support you may need in the future. You can count on us to provide helpful service.Thank you so much, David, for choosing us and taking the time to share your experience. Enjoy every moment with your new vehicle.

Response from the owner: Ashlee, your review made our day brighter! We are absolutely thrilled to hear about your experience working with Rolando, Jimmy, and Greg. Their dedication to ensuring your experience was easy and seamless is truly outstanding.It's remarkable that they were willing to go above and beyond by collaborating with a dealer to secure the exact vehicle you desired. This demonstrates their commitment to your satisfaction.Your words serve as the highest compliment we could receive. We sincerely appreciate the trust you have placed in us. Rest assured that we will continue to provide service whenever you need us in the future.Thank you, Ashlee, for choosing us and for taking the time to share your experience. We hope your vehicle brings you many happy adventures ahead!

Response from the owner: Reed, we are ecstatic to hear that your car-buying experience with us was the best you've ever had after traveling 260 miles. It fills our hearts with warmth to know that the vehicle you received not only met your expectations but surpassed them and was exactly as promised and described. We greatly value Ken's helpfulness, professionalism, and fairness. We're thrilled that he could provide you with such an experience.Your kind words about starting your car-buying journey with us mean everything to us. We are committed to ensuring that every experience is just as smooth and satisfying as this one.Thank you for choosing us and sharing your experience, Reed. We eagerly anticipate the opportunity to serve you with dedication and excellence in the future. Enjoy your car and all the amazing adventures ahead!

Response from the owner: Kit Kat, your feedback is lovely, like your name. We're absolutely thrilled to hear about your encounter with Rolando, Jimmy, and Greg D. It's truly heartwarming to know that they were able to help you find the car you wanted and needed.It warms our hearts that you described them as kind and knowledgeable. Providing service is at the heart of everything we do, and we're overjoyed that they made your experience enjoyable.Thank you for your words and gratitude. We're always here for you whenever you need us. Enjoy your car and all the adventures it will bring!

Response from the owner: Janet, we are so happy to hear your review. We are truly grateful that you chose us to purchase your car. We sincerely appreciate your trust in Greg and Rolando.Your kind words about our customer-focused, knowledgeable, trustworthy, and efficient approach really resonate with our core values. It's truly heartwarming to know that the cars you bought from us have met your expectations in terms of quality and fulfilled your desires.Your enthusiastic recommendation of JFR to your friends is the best compliment we could receive. It means a lot to us. We feel honored that you consider us a reliable business to rely on. We are committed to ensuring every experience with us is hassle-free and satisfying.Thank you very much, Janet, for being part of our community. We are excited about continuing to serve you with dedication and excellence in the future. Enjoy your car and all the incredible adventures it will bring!

Response from the owner: Renee, we're so happy to hear your review. It really made our day. We're thrilled you had a positive experience with JFR & Associates and with Dan Nolan as your broker.Your description of how the entire process was handled, from start to finish, is what we strive for. It brings us joy to know that Dan and our team provided you with helpful and knowledgeable service.We're also delighted that you're satisfied with both your car and the financing terms. Your happiness is our priority. Your strong recommendation means a lot to us. We appreciate the trust you've placed in us.We'll be here for all your needs, Renee. We can't wait to make each experience as enjoyable as this one. Enjoy your car. May it bring you endless joyful journeys ahead.

Response from the owner: Beau, we are overjoyed to receive your review. Hearing how Paul Kirkpatrick helped turn your wife's dream car into a reality is what we're all about.We are thrilled that the entire process not only went smoothly but exceeded your expectations when it came to purchasing a vehicle.Your kind words about Paul earning your loyalty mean the world to us. We take pride in providing service and fulfilling our customer's dreams of owning their ideal cars. We sincerely appreciate the trust you have placed in us.Thank you for choosing us, Beau. We're here for all of your needs and are committed to ensuring that each experience is as seamless and satisfying as this one. Enjoy the journey!

Response from the owner: Hello Bee. Thank you for taking the time to leave us your review. We're pleased to hear that Greg, Rolando, and Jimmy found you a beautiful car and offered you a pleasant car-buying experience. Enjoy your new vehicle, and have a spectacular day.